Our products
All our manufacturing sites are accredited to ISO 9001 for quality.
We use the principles established in ISO 10377, the standard for consumer product safety to assess and improve our performance.
Our ambition is to inspire responsible consumption of our products and disposal of our packaging by adapting our pack communication so consumers can make informed choices.
We are members of the EcoBeautyScore Consortium, which aims to develop an environmental impact assessment and scoring system for cosmetic products to enable consumers to make informed and sustainable choices. We are also adopting an on-pack recycling labels (OPRL) labelling system across the UK portfolio before the EPR (Extended Producer Responsibility) mandatory deadline.
Health and safety
We are committed to delivering globally consistent and high standards of health and safety for all our employees. Leaders are hold accountable to our performance and compliance with regulations in the countries where we operate, supported by health and safety specialists who monitor our operations. Health and safety is everyone’s responsibility and we encourage employees to identify and report not only incidents, but also hazards or near misses.
All our manufacturing operations are accredited to ISO 45001 for occupational health and safety and our continuous improvement programme in our factories aligns with this standard that has been instrumental in improving our performance through the early identification of the leading health and safety issues, allowing us to address hazards before they escalate into actual incidents.
Social Impact
We want to have a positive impact on the communities in which we operate and engage our employees in our Social Impact programme. We achieve this through our locally loved charity and community partnerships that align with our corporate purpose and categories, and which provide opportunities for employees to volunteer. We support a number of causes across our business units which enable us to deliver against a range of the UN Sustainable Development Goals and we have joined the Business for Societal Impact (B4SI) network to help us measure our Social Impact across the Group.