We operate in an open, honest and fair business environment with our suppliers, customers and business partners. Our ethical principles, rooted in respect and integrity, guide our dealings with all stakeholders, ensuring they feel valued and respected.
The policies and standards which govern our approach include:
- Code of Ethical Conduct
- Modern Slavery Statement
- Supplier Code of Conduct
Code of Ethical Conduct
The Code of Ethical Conduct (the EC Code) sets out our statement of ethical principles and the behaviours expected across the business. It provides rules and guidance to ensure we comply with the UK Bribery Act and equivalent legislation in other countries. The EC Code applies to all employees, contractors, Directors and senior management, joint venture partners, suppliers, agents, consultants and advisers.
The EC Code also sets out our position on animal testing, antislavery and forced labour, supply chain due diligence, our responsibilities towards our employees, the prevention of financial crime (including zero tolerance of all forms of bribery and corruption and the prohibition of payment of bribes, kickbacks, and facilitation payments) and the protection of whistle-blowers. The EC Code is supported by a number of other policies.
Modern Slavery Act and Supplier Code of Conduct
Our Slavery and Human Trafficking Statement sets out our commitment to detecting and preventing the use of all forms of slavery in our supply chain. It is supported by our Supplier Code of Conduct (SCOC) and procurement policies to ensure that we do not engage directly or indirectly with slavery or human trafficking.
Our SCOC incorporates our Modern Slavery Act statement and mirrors our ethical principles set out in the Code of Ethical Conduct, requiring our suppliers to adhere to the same standards to which we hold ourselves, including but not limited to compliance with relevant laws and regulatory standards in all countries in which we operate.
Animal testing
We are passionately against animal testing. We do not test finished products or ingredients on animals, and do not permit our suppliers or any third parties to test on our behalf. Our suppliers must accept those terms to work with us. We will not sell our products, directly or indirectly, in any manner which would require them to be tested on animals prior to reaching our consumers.
In the UK, all our personal care products are accredited by the Vegan Society, meaning they are free from animal ingredients, and we are a partner of PETA’s Beauty Without Bunnies Programme, meaning that all personal care and beauty brands are certified as free from animal testing.