Managing Our Impact

Our Environmental and Social Impact framework, materiality and governance.

Better for all is our Environmental and Social Impact framework and it sets out how we will manage and report on our different social and environmental impact areas.

The framework provides operational focus and guides the business on where our efforts and investment should be directed to help us achieve our goals.

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Materiality

Materiality is an important part of engaging with our stakeholders and ensuring that their concerns are reflected in our approach to sustainability, the issues we focus on and the goals we set.

We have carried out a materiality review to understand our most important social and environmental impacts, and how different stakeholder groups – customers, consumers, suppliers, employees and investors – viewed these impacts.

The insights from the materiality analysis have informed our strategy and targets. They will continue to shape our activities at a global and country level.

Governance

The Board oversees our sustainability strategy via a sub-committee, the Environmental and Social Impact (ES) Committee. The Executive Committee is responsible for developing the strategy, presenting it to the Board ES Committee for approval, and monitoring progress towards our sustainability key performance indicators (KPIs).

The Sustainability Steering Group (SSG) reports to the ES Executive Committee. The SSG comprises representatives from our different markets and business functions, and its role is to review the plans in place and our progress towards our corporate and market KPIs. The SSG monitors progress toward our ES goals and oversees communication efforts to both internal and external audiences. It ensures the effective implementation of our ES strategy across central and market levels, supporting the achievement of our KPIs.

To facilitate the execution of our ES objectives, we have established functional and regional working teams that report to the SSG. These teams meet regularly to develop and implement business unit and functional level strategies.

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